Services

Expertise that meets the moment and strengthens what comes next.

We can lead a full engagement, strengthen an internal team, or provide targeted senior-level expertise at a critical point in the process.

01

Labor Relations & Collective Bargaining

End-to-end management support from preparation through implementation.

  • Bargaining strategy, costing, and chief spokesperson services
  • Impasse, mediation, arbitration, strikes, and stalemates
  • Contract administration, grievances, and labor-management relations
02

Employee Relations & Investigations

Credible, well-documented support for sensitive workplace matters.

  • Independent workplace investigations
  • Discipline, discharge, performance, and accountability
  • Conflict resolution, due process, and manager coaching
03

Fractional & Interim HR Leadership

Experienced leadership during transition, vacancy, growth, or strain.

  • Executive and department-head partnership
  • Prioritization, stabilization, and team guidance
  • Operational continuity and leadership handoff
04

HR Infrastructure & Compliance

Policies, processes, and systems designed for actual organizational operations.

  • Personnel policy and handbook development
  • HR department design, process redesign, and HRIS
  • Leave, accommodation, records, and compliance practices
05

Compensation, Classification & Benefits

Sustainable programs that account for equity, labor, cost, and service delivery.

  • Classification and compensation studies
  • Job evaluation, pay structures, and salary surveys
  • Benefit design, health plans, and stakeholder engagement
06

Workforce & Organizational Effectiveness

People strategy connected to mission, service, and change.

  • Workforce planning and organizational design
  • Employee engagement research and program design
  • Change management, leadership alignment, and culture

Engagement approach

A clear path from question to implementation.

BCG keeps the organization’s decision, operational realities, and stakeholders in view through every stage.

01

Frame the need

Clarify the decision, desired outcome, constraints, authority, risks, timeline, and definition of success.

02

Build the factual picture

Review data, policies, contracts, history, stakeholder perspectives, and the operational context.

03

Develop workable options

Identify legally sound, contractually grounded, fiscally responsible, and operationally realistic paths.

04

Support the decision and implementation

Prepare recommendations, alignment, communication, documentation, and hands-on execution support.

05

Leave the organization stronger

Transfer knowledge, document decisions and processes, and reduce future risk and rework.

Flexible ways to engage

Start a conversation

Let’s find a clear path forward.

Tell us a little about what your organization is navigating. We’ll help you consider where BCG’s experience may be useful.

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